Privacy Policy

We may collect personal identifying information from Users in a variety of ways, including, but not limited to, when Users visit Our Site, create an account, subscribe to communications, fill out a form, save cooking programs, interact with timers, upload content, or engage in connection with other activities, services, features, or resources We make available through the Service.

Users may be asked for, as appropriate:

• Name
• Email address
• Mailing address
• Phone number
• Profile information
• Device information
• Photos or uploaded content

Users may, however, use portions of the Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to Us. Users can always refuse to supply personally identifying information, except that it may prevent them from engaging in certain Service-related activities.

We may collect non-personally identifying information about Users whenever they interact with Our Site or Service.

Non-personally identifying information may include:

• Browser type
• Device type
• Operating system
• Internet service provider
• IP address
• Usage statistics
• Cooking session activity
• Timer interactions
• Device and application analytics
• General interaction data

We may use this information to improve the performance, functionality, and user experience of the Service.

Our Site and Service may use cookies, pixels, device identifiers, and similar tracking technologies to enhance User experience.

Cookies may be used for:

• Authentication
• Session management
• Analytics
• Advertising
• User preferences
• Performance monitoring

User web browsers may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Service may not function properly.

GrillPilot may send push notifications, timer alerts, cooking reminders, account notifications, and service-related messages.

Users may disable notifications at any time through their device or browser settings.

Notification delivery is not guaranteed and may be affected by device settings, browser limitations, internet connectivity, or third-party platform issues.

By providing your phone number and opting in through Our website, forms, scheduling tools, or other Service features, you consent to receive SMS messages from GrillPilot related to your account, inquiries, appointments, services requested, and promotional communications.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Customer support responses
• Service-related updates
• Promotional or marketing communications

• Message frequency varies.
• Message and data rates may apply.
• You may opt out of receiving SMS messages at any time by replying STOP, or request assistance by replying HELP.
• Consent to receive SMS messages is not a condition of purchase.

Users may create, upload, store, or publish content within the Service, including:

• Cooking programs
• Timer workflows
• Cooking notes
• Photos
• Device information
• Reviews
• Comments

Users are solely responsible for any content they upload or create.

We reserve the right to remove content that violates Our policies or applicable law.

GrillPilot collects and uses Users' personal information for the following purposes:

To Improve Our Site & Service

We continually strive to improve Our website, applications, products, and Service offerings based on the information and feedback We receive from Users.

To Improve Customer Service

Your information helps Us more effectively respond to customer service requests and support needs.

To Process Transactions

We may use the information Users provide about themselves when placing an order or subscribing to services only to provide those services. We do not share this information with outside parties except to the extent necessary to provide the Service.

To Send Periodic Emails & Communications

The email address Users provide may be used to:

• Respond to inquiries
• Provide customer support
• Send account-related notifications
• Send updates about the Service
• Deliver marketing communications
• Deliver product announcements
• Send newsletters

To Improve Application Performance

We may use usage and analytics information to:

• Improve timers and workflows
• Improve user experience
• Diagnose technical issues
• Improve app functionality
• Analyze engagement and trends

The Service may use third-party advertising and analytics providers, including but not limited to:

• Google AdSense
• Google AdMob
• Google Analytics
• Other advertising or analytics platforms

These providers may use cookies, device identifiers, pixels, and similar technologies to:

• Serve advertisements
• Personalize content
• Analyze usage behavior
• Measure advertising performance
• Improve the Service

Users may be shown advertisements within the Service.

Premium or paid users may receive an ad-free experience.

GrillPilot may contain affiliate links to third-party products and services.

GrillPilot may earn commissions from qualifying purchases made through these links.

Third-party merchants operate independently and maintain their own terms, privacy policies, and business practices.

We are not responsible for third-party websites, products, or services.

We adopt appropriate data collection, storage, and processing practices and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on Our systems.

However, no internet transmission or electronic storage system is completely secure, and We cannot guarantee absolute security.

We do not sell, trade, or rent Users' personally identifiable information to unrelated third parties.

We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and Users with Our business partners, trusted affiliates, advertisers, and service providers for the purposes outlined above.

We may use third-party service providers to help Us operate Our business and Service or administer activities on Our behalf, such as:

• Hosting
• Analytics
• Notifications
• Email delivery
• SMS delivery
• Advertising
• Payment processing
• Surveys

We may share your information with these third parties for those limited purposes.

While GrillPilot does not sell, trade, or rent Users' personally identifiable information to unrelated third parties, We may share such information with parent companies, subsidiaries, affiliates, or other related entities and associated businesses.

These related entities may use your personal information in a manner consistent with this Policy and for purposes such as:

• Improving service offerings
• Conducting market research
• Providing information about products and services
• Operating the Service

Users may find content within the Service that links to third-party websites or services.

We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from Our Service.

These websites and services may have their own privacy policies and customer service policies.

Browsing and interacting with any third-party website is subject to that website's own terms and policies.

We retain personal identification information for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Provide products and services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

This means We may retain information for the longest allowable period reasonably necessary under applicable law.

If you are a California resident, you may have specific rights regarding your personal information, including:

The Right to Know

The right to request that We disclose the personal information We collect, use, disclose, or sell.

The Right to Delete

The right to request deletion of personal information We collected about you, subject to certain exceptions.

To exercise these rights, please contact Us using the contact information below. We may verify your request using information associated with your account, including your email address.

The Service is not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If We become aware that We have collected personal information from a child under 13, We will take steps to remove such information.

GrillPilot has the discretion to update this Policy at any time.

When this Policy is updated, the Effective Date at the top of this page will be updated.

GrillPilot encourages Users to frequently check this page for changes and stay informed about how We help protect the information We collect.

You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of modifications.

By using the Service, you signify your acceptance of this Policy.

If you do not agree to this Policy, please do not use the Service.

Your continued use of the Service following the posting of changes to this Policy will be deemed your acceptance of those changes.

If you have any questions about this Policy, the practices of this Service, or your dealings with this Service, please contact Us at: